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Empowering data accuracy for credit referencing with Acudo

In a digital-first world, accurate customer contact data is the foundation of effective communication, compliance, and operational efficiency.

Acudo enables large enterprises, including financial institutions, retail giants, and insurance providers, to validate and optimise their mobile data in real time, ensuring every customer number in their system is active, accurate, and compliant.

Acudo user profile

A leading credit reference agency requires a solution to validate millions of customer phone numbers collected from multiple sources globally.

The requirement? To find a seamless way to maintain data integrity, streamline their communication systems, and reduce wasted costs on invalid contacts, all while meeting strict regulatory and data protection standards.

The challenge

Many credit referencing agencies experience three major challenges:

1. Data accuracy: Millions of existing records contain inactive or invalid phone numbers.

2. Real-time validation: New data is continuously collected, requiring live validation at the point of entry.

3. Complex infrastructure: Multiple regional teams and legacy systems in need of a unified, global solution.

Additionally, many organisations may lack deep telecoms knowledge, making traditional validation tools too complex to implement and interpret effectively.

Acudo’s approach

Acudo can integrate seamlessly into our partners’ existing infrastructure through both real-time APIs and bulk upload processing, enabling:

  • Instant validation of customer phone numbers as they enter the system.
  • Automated checks across global datasets to clean and update existing records.
  • Simplified outputs that clearly indicate whether each number is live, ported, or inactive; understandable even by non-technical teams.

This hybrid approach allowed businesses to maintain data integrity at scale, across multiple regions and business units.

Enterprise-friendly API features

  • Robust, fast, and fault-tolerant architecture for 24/7 reliability.
  • Multi-region access controls supporting global enterprise teams.
  • Custom data identifiers for internal tracking and analytics.
  • Clear, standardised responses for consistent interpretation across departments.
  • Optional feature toggles, such as disposable number detection and last ported date tracking.

Scalable bulk upload system

For existing data cleansing and analysis tools, Acudo’s bulk upload portal enables:

  • High-volume uploads across multiple file types (CSV, XLSX, etc.).
  • Parallel processing of millions of records with consistent speed.
  • Scheduled or paused uploads for flexibility.
  • Full data integrity, with results stored alongside original datasets in order.
  • Real-time progress visibility and downloadable reports

Business impact

1. Improved data quality: Out of a sample of 25 million processed numbers on behalf of a credit referencing agency, 17.4% were identified as invalid, instantly improving database accuracy and decision-making reliability.

2. Significant cost savings: By removing 4.35 million inactive numbers, this partner could save approximately £104,400 annually in SMS costs alone, and that’s not accounting for further reductions in operational and compliance expenses.

3. New revenue streams: Validated number data can be leveraged as a standalone service offering, creating a new income source.

4. Long-term partnership: The success of our integrations often leads to a lasting partnership, with Acudo continuing to evolve alongside organisations’ growing global needs.

Why financial services choose Acudo

  • Global coverage – Comprehensive worldwide validation for every mobile operator.
  • Scalable architecture – Built to handle billions of records across distributed teams.
  • Real-time intelligence – Make data-driven decisions instantly.
  • Security and compliance – Enterprise-grade data protection and privacy adherence.
  • Proven ROI – Tangible savings and enhanced customer satisfaction.

Unlock the value of your data

Acudo empowers large-scale organisations to unlock the full potential of their data.

Whether validating customer contact records in real time or cleansing legacy datasets, Acudo delivers accuracy, efficiency, and measurable business value, giving enterprises complete confidence in their data-driven decisions.

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Fast, reliable, and at scale. Let’s help you deliver smarter.